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Shogun Gallery wishes all its customers a HAPPY NEW YEAR and Welcome to the New Website

Please tread carefully while the dust settles and let us know any problems that you have as we work to make it better

Frequently Asked Questions

We receive many inquiries regarding our policies. Below are some of the more common questions about the services that we provide.

Appraising Prints

It is always hard to appraise the quality and condition of a print from a photo or description. Whilst we can recognize certain characteristics such as seals and signatures, the only real way to provide an accurate assessment is to see the print, preferably outside any framing.

There are many reasons why it is difficult to ascertain values with just a title and/or artist. The condition of the print must be ascertained, as mint condition is far more valuable than poor condition prints. Prints framed prior to 1990's were notoriously matted incorrectly using mat boards that contained acid which then transferred foxing or brown spots onto the artwork. Eventually the entire art becomes browned and toned. It is seen often when artwork is removed from old frames and you can see the entire design on the board or backing it was matted on; sort of like a reverse negative. In addition, if a print is faded or trimmed makes a value difference.

The edition, if first or later, also counts - Later editions are usually printed from the same blocks as the original but by a different printer or publisher. So, it is not as easy a matter as it appears.

Cost of Appraisals

We do appraisals at $50 per print ($45 each for more than 3) for which you get a Certificate of Authenticity and a detailed description of the print. This would include the information on the print such as the artist, date, publisher, seals, condition and appraised Value. If you then wish for us to sell the print for you, we would deduct the appraisal payment from our share of the selling price. To set up an appraisal, please email so that we can arrange a time and either have the prints shipped to us or meet with us at the Gallery. We are located in Falls Church, VA, just inside the Washington DC Beltway, for those who would rather visit for a personal appraisal.
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Buying & Consigning Prints

We currently sell hundreds of prints and many of these are sold on consignment for others. Our current consignment policy is to split the cost of the sold print with the consigner receiving 60% of the selling price, upon sale of the print. The selling price would be agreed upon before the prints are listed.

Packaging Prints to Ship for Appraisal or Consigning

To ship prints for appraisal, we highly recommend that they be removed from the frames to avoid damage due to glass or frame breakage during transport. Prints should be protected with acid free paper and shipped with foam protection in a protective cardboard shipping box.

It is important to schedule a time in advance for appraisals as we travel often and would not want prints to be shipped with no-one to receive them.


Payment Options

When you order, we will respond via email with a quote the costs for shipping, handling and insurance to your selected shipping address. Please do not send payment before this email is received.

We take payment in the following forms:

  • Personal Check - Payable to Shogun Gallery
  • Postal Money Order - Payable to Shogun Gallery
  • Western Union Money Transfer - Payee Shogun Gallery
  • PayPal - Payee "prints@shogungallery.com" - see below
  • Credit Cards VIA PayPal - Payee Shogun Gallery
  • Cash - unmarked $20s please

we do not:

  • accept credit cards directly
  • accept direct bank transfers
  • give out our bank details for any transfer

Again, We do NOT accept credit cards directly, only via the PayPal account.
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Using PayPal

We do accept payment via PayPal, which allows you to use your credit card. You will be quoted a direct payment cost and a PayPal cost which adds 3.5% For US domestic orders and 4.5% for International orders to cover the processing charges.

To pay by PayPal, please go to their website at www.paypal.com (or whatever the domain is in your country) and when asked for the recipient, enter "prints@shogungallery.com". Do not forget to include the quoted PayPal surcharge above in the payment amount.


Wait for Quote before Sending Payment

DISCLAIMER: We will only send prints to you, fully insured, after payment has been received in full. So, please wait for the email quote with the full cost breakdown for the order, including insured shipping before sending payment. It is embarrassing for both parties to have to hold the print after basic payment has been tendered to wait for the shipping costs.

Postal Payment only, not prints themselves, should be sent to our Post Office Box.

  • Shogun Gallery
  • PO Box 395
  • Falls Church, VA 22040

Remember, please wait for the full quote before sending the payment.

Why do I have to wait for the quote before paying?

We have over 1,500 prints and hundreds of paintings in the gallery and sometimes it can be hard to locate a particular item. If we were to set things up to automatically send the full quote out, your payment might be in transport before we found that we did not have the print on hand.

There are many reasons why we might not have a print that is showing on the internet:

  • An in-person buyer has reserved/purchased the item and we have not yet updated the web store.
  • The print was sold at a show where we were exhibiting and we have not updated the status.
  • The print is mis-filed and we just can't find the thing for days/weeks in the many drawers. It has happened.
  • The print is in the process of being matted for safe storage and display.
  • Or we might just have goofed and forgotten to take it down when sold.
  • The dog could not find a particular chew toy and so ... (weeps)

We really dont want you to wait after payment, and it is embarrassing to return the money then find the print the next day etc.


Paying Over Time, Interest-free

We offer an option to make interest-free payments over time. This payment plan offers a way to bind the desired artwork, without putting a strain on those that want the art.

During the plan term, the gallery will hold the prints or paintings on-reserve until they are paid in full.

The buyer sends checks paying off the artwork as fast as their situation permits; we offer as much as a year to pay off the balance, without putting a financial strain on the buyer. During this time, We keep a running list of payments with date received and check numbers and encourage customers to do the same.

Once the artwork is paid in full, we will ship the prints.

We do ask that you send a suitable (10%) initial payment to reserve the item.
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Do you ship to ...

Yes. With few exceptions, we ship worldwide, but only using the US Postal service. We ship prints and paintings,framed and unframed, as well as books, all properly packaged, with the insurance needed to cover the cost of the transaction total.

Please do not send payment without getting the shipping costs from us.


Reserving Prints

All prints up on the site that are not marked sold, are considered still available. When a print is ordered on the web site, it is marked as reserved. It remains in that state until payment is received and the print is shipped, at which point the sold print is removed.

Reserved prints may come back onto the site, if the buyer decides not to proceed with the sale.


Discounting ? No.

I am sorry to say, however, that I don't discount my prices as most are close to 1989 prices. The majority of my prints are in wonderful condition, as they have been stored in bank vaults for almost 20 years. Those not already discounted at these low prices, I like too much myself, and am not in that much of a hurry to sell.

Please don't let the fact that I don't discount prevent you from seeing what I have as I sell to many dealers under the same circumstances

I do have frequent sale offers for my mailing list customers with discounts for the prints ordered in the sale period. Sign up for the mailing list to be included. we promise not to sell you details on the list to anyone.


Is the Site Secure ?

I dont see the lock symbol on the website or the httpS in the browser. Is my payment data safe on this site ?

Yes. You are totally safe here. We do not accept any payment data or store it on the site. You are encouraged to use trusted, third party payment providers or postal mail or even payment in-person at the Gallery.
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Satisfaction Guaranteed

If you are not totally pleased with your purchase, please do not hesitate returning it within 10 days, for a full refund, less shipping costs. I would rather you be completely happy, so you will order more artwork for yourself or to give as gifts, and possibly even recommend the gallery to your friends and family.

We hope that you enjoy your visit to our web site. Please contact us at prints@shogungallery.com or 703-883-3988 with any questions or suggestions you may have. Our office hours are Monday-Friday 10-5 EST.
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